Is Actitech Ltd linked to a fitness app?

Lauraleibe
New Community Member

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

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540 REPLIES 540

JD1980J
Contributor
Contributor
I know . The amount of fraudulent transactions these conartist thieves have made to absolutely dozens of users who've never heard of them and never downloaded any of their sub companies (fitcoach was the one allegedly downloaded but I already have a sub to entirely different legit company so I KNOW well I didn't download anything related to fitcoach. I said this when I emailed the actitech company in shock and got a whole spiel on how they're *"sorry" I don't remember signing up (because I didn't!) but in their "records" I did and that they can offer me membership for life instead of a refund but then don't do that either lol. So much for PayPal's promise of protecting its clients from fraudsters. Wasn't that their whole point at one point? To be the safe middle man?so much for that . There are dozens of threads about Actitech latching onto PayPal accounts and withdrawing money unauthorized and then PayPal do NOTHING except tell you where to find their hideout in your "subscribed" payments and cancel. Nit late after some people have lost hundred. In my case it was two separate extractions
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valigali
Contributor
Contributor

I was charged $15.91 supposed transaction date 6/9/22 & posted 6/10/22. Ref # (removed) to my card ending in (removed). This is a fraudulent transaction. I tried contacting the company and the number was disconnected. HELP.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@valigali 

 


Check if you had a subscription set up....company has other names as well.

Sometimes when you do a one off buy if you don't click a link on that companies website to NOT do so you inadvertently set up a subscription.


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


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Higgo2
New Community Member
I don't know what I'm paying this money for
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4th
New Community Member
How to I get a refund and cancel recurring charges ACTITECH
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kernowlass
Esteemed Advisor
Esteemed Advisor

@4th 

 

Check if you had a subscription set up and if so cancel it.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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SunShine1206
Contributor
Contributor
Never authorized Actitech Limited permission to withdraw from my account. Do not know this company
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kernowlass
Esteemed Advisor
Esteemed Advisor

@SunShine1206 

 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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Halfpints1
Contributor
Contributor
Stop payments
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Halfpints1 

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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