I ordered 3 home smart safes 1/25/23 from E LAKE E COMMERCE.,LIMITED

[elmarko1]

I ordered 3 Home Centric Smart Safes on 1/25/23 from ELAKE ECOMMERCE.,LIMMITED said items would arrive within 2 weeks was very excited about the order have order # Tracking # but unable to track anything was told by others that its a scam Has anyone actually received one or is it a scam Thank You for any Help you can give. 

[Bender02]

I ordered the safe on 2/12/23, and nothing delivered.

[PayPal_Bindu]

Hello @Bender02 and @Walkerspoint323,

Thank you for visiting our community help forum!

Sorry to hear that you haven't received your item. If there's any issue with the purchase, our purchase protection policy covers the payment and helps you to get refund if certain requirements are met. If you sent the payment as goods and services, you can report the issue towards the transaction in the resolution center of your PayPal account. Here's how to open a dispute from the web:

Go to the Resolution Center and click Report a Problem.
Select the payment and click Continue.
Select the option that best describes the issue you're facing and click Continue.

You have 20 days from the date you opened the dispute to resolve it with your seller. If your seller isn't responding or you can't come to a resolution, you can escalate the dispute to a claim. If you escalate your dispute, PayPal will review it and decide the outcome. You can check the status of your dispute at any time in the Resolution Center.

I hope this helps,

Bindu

[Khill1222]

I ordered one a few weeks back got a tracking number and still says China EMS delivered but think I’m gonna dispute it get my money back paid for fast shipping as well

[REskisCO]

It's a scam. I got my money back.

[Jlmich]

Ordered 2 February 3rd. Never received anything from the company, not even a tracking number or a confirmation.  So filed a dispute with PayPal.  I wouldn’t doubt that this is a scam. 

[old-man-withers]

Just submitted my request for refund to paypal.  Tracking number said it was delivered but somehow made it from Los Angeles, CA to Herndon, VA in 27 hours.  Tried to email their support and it was rejected.  Definitely a scam.

[Daradee]

Hi. I also ordered one from them and haven't gotten it. Have you received yours yet?

[Tpirozzolo]

I ordered 2 clock/safe on 2/19/23, no response from elakecommerse. Has to be a scam! How do we get help ???

[Cu2m_]

I ordered 2 on 1/17/23 and haven’t received them yet!

[idaraya]

Me too 1/24/2023