I got a text with a paypal security code but I had not been asked for one. Why?

Devi1960
Contributor
Contributor
I received a text message with a paypal security code yesterday but I had not asked for one nor was I doing any activities on PayPal. Should I be concerned? I tried asking customer service since yesterday but there was never anyone to answer my question, and was directed here. Thanks for the help.
Login to Me Too
3 REPLIES 3

PayPal_JonK
Moderator
Moderator

Hello @Devi1960

Welcome to the PayPal Community! I'm sorry to hear you've received an authorization code without requesting one. Normally, that means someone may be trying to access your account, but they would not be able to gain access without that code. I would recommend logging in and updating your password just in case. You may also want to double check for any unrecognized activity in your account. If you find anything, you can report it through our Resolution Center. 

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Devi1960
Contributor
Contributor
Thank you so much Jon K for your kind reply. Much appreciated! I will try your suggestions.
Login to Me Too

Temp20220819B
New Community Member

The same thing happened to me and many others on this site.  Do we need to close out Paypal accounts?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.