Hacked transaction pending

lucasD03
New Community Member

I think my account got hacked through my depop account or something. I'm currently overseas on holiday and I spotted 3 separate payments of $99 into my paypal account. I checked my account and there were three pending payments going into my account, expected to be completed by the 21st of July. I can't dispute these transactions on paypal and can't really contact my bank as my phone number isn't working where I am. I think I am ok, and have changed all my passwords, but is there anything else I can do?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @lucasD03

 

Welcome, thank you for joining the PayPal Community Forum. I'm sorry to hear you've run into some unrecognized activity on your PayPal account. I understand you're unable to call our Customer Support teams or dispute the transactions through our site. If you have the option to, please reach out to our Customer Support teams through Facebook PM, Twitter DM, or Instagram DM. They'll be happy to guide you through securing your account and reporting any transactions as unauthorized. 

 

Best wishes and good luck!

 

 - Jon K


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