Hi @BubblePop12,
Thank you for the post you've made in the Community Forum, and welcome! I'm sorry to hear about the need for a dispute and the hiccup you've encountered with opening it. I'll be happy to help.
The product page would be the listing for the item. If it's on a merchant's site, basically the link to where you would see the item when you look at it before adding it to your cart. If it's a listing on a third-party selling platform, it would be the same thing - the link to where the item is listed.
I hope this is helpful!
Olivia
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