Hello everyone, Basically i've bought something which didn't match the description of the seller. I've made a claim with PayPal, some back and forth and Paypal accepted to reimburse me if i shipped it back to the seller which i did 2 weeks ago. The seller refused the delivery and now it's coming back to me (even if it doesn't move since one week..) Now i didn't had any feedback for paypal, i asked on the chat and they closed the case, now what i don't understand is : On the top of the case is written: - case status closed : the case was closed in your favor because you returned the item And under it is written in the chronology of the case : 12 oct : case closed in favor of the seller Which doesn't make any sense for me, what does it mean ? What should i do? Did i win or loose ? Even more on the home page it ask me to uptade the tracking information but I can't because the case is close.
