Can't Report a Transaction due to 0 price product!

[MagicStarGr]

Hello,

I have a problem with a seller. I am trying to claim a dispute through PayPal, but the seller has added a product in my order with 0,00 USD price.

Paypal don't let me deselect this product, and when I am trying to proceed the claim, don't let me proceed because of that 0,00 price product!

Does anyone had similar issue?

Thank you
Pantelis

[PayPal_Bindu]

Hello @MagicStarGr 

Thank you for visiting the PayPal Help Community!

Sorry to hear that you're not able to report a transaction in your PayPal account. I recommend you to reach out to the support team to get the transaction reported. You can find the contact options to reach the team here : How do I contact PayPal customer service?
 

Regards,

Bindu