Can't Report a Transaction due to 0 price product!

MagicStarGr
New Community Member

Hello,

I have a problem with a seller. I am trying to claim a dispute through PayPal, but the seller has added a product in my order with 0,00 USD price.

 

Paypal don't let me deselect this product, and when I am trying to proceed the claim, don't let me proceed because of that 0,00 price product!

 

Does anyone had similar issue?

 

Thank you
Pantelis

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @MagicStarGr 

 

Thank you for visiting the PayPal Help Community!

 

Sorry to hear that you're not able to report a transaction in your PayPal account. I recommend you to reach out to the support team to get the transaction reported. You can find the contact options to reach the team here : How do I contact PayPal customer service?
 

Regards,

Bindu

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