Buyer broke my brand new in box graphics card and Paypal accepted their claim weeks after sale.

crimson205
New Community Member

Can I do anything about this or am I out $500 and stuck with a returned dead graphics card?

 

What an absolutely TERRIBLE policy. I sent Paypal proof of purchase, proof the card worked (from the buyer), proof the card was sealed in box. Unless they somehow fix this I will NEVER be selling another item on their platform and I would advise others to do the same. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@crimson205 

 

Sadly as paypal never see the item involved they make a judgement call and there is always one party that thinks it is unfair.

Not a lot you can do via paypal but you can still pursue the buyer in a small claims court if you have one in your country?


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