Buyer broke my brand new in box graphics card and Paypal accepted their claim weeks after sale.
crimson205
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Posted on
Oct-21-2021
11:24 AM
Can I do anything about this or am I out $500 and stuck with a returned dead graphics card?
What an absolutely TERRIBLE policy. I sent Paypal proof of purchase, proof the card worked (from the buyer), proof the card was sealed in box. Unless they somehow fix this I will NEVER be selling another item on their platform and I would advise others to do the same.
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kernowlass
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Oct-22-2021
04:37 AM
Sadly as paypal never see the item involved they make a judgement call and there is always one party that thinks it is unfair.
Not a lot you can do via paypal but you can still pursue the buyer in a small claims court if you have one in your country?
Advice is voluntary.
Kudos / Solution appreciated.

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