Alternative ID for account verification

DawnArts
Contributor
Contributor

Hi, I have been with PayPal since 2019 and I haven't encounter any problems with it.
However as for now, I receive an error when I transfer funds says that There's an Issue with my Account.
So when I tried to verify my account with my information which ask me a ID's that I didn't have.

Is there any alternative ID that I can use to verify the account except on those three?

I'm currently at Philippines.

Thanks.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @DawnArts

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues resolving an account issue. If you're unable to provide the requested documentation to resolve a limitation, normally that account's functionality is unable to be restored. However, you're welcome to reach out to our Customer Support teams to see what options may potentially be available. They can be reached by clicking "Contact" at the bottom of any PayPal page, through Twitter DM, or Facebook PM.

 

Good luck!

 

 - Jon K


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