Hi @amjath45 and @Bakoissoufou,
Thank you both for your posts! I'm sorry that there is any confusion about the account limitations that you are experiencing. It sounds like you both may have had a situation where the account you created did not correctly register as being from your country. In order to resolve, please contact Customer Service for assistance from a representative. If you navigate through the automated system to speak to an agent, you can explain the situation and they can assist.
I hope this helps and you are able to quickly resolve the issue!
Olivia
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
