Account fraudulently used to make a purchase. Paypal rejected case.
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My account was fraudulently used to make a purchase which debited my bank account. I opened a case with Paypal and they closed the case stating that the transaction was not unauthorized (what?). There does not seem to be a way to appeal the case in my account. What should I do?

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Hi @jonhc
Welcome to the community forum and thanks for posting.
I realize that the unauthorized transaction has caused you some concern. I'm sorry to hear your claim was rejected. I recommend that you discover significant evidence in your favor and pursue a re-investigation, possibly through PayPal support.
You can contact us through the following link
I hope this helps.
Thanks,
Ashwani.
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I had this happen to me today. Someone fraudulently purchased 4 groupons and PayPal's response was "after reviewing it appears the charges were authorized". I cannot get anyone to help me. I live in S.C. The groupons were purchased to use in California. I am not having any luck with Groupon either. This is very disappointing and I have lost all trust in PayPal.

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