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I have had someone, just this week, hack into my account, turn on two-step verification, add the email address [removed], and then turn off two-step verification. I was notified of this via email. When I went to log in, to investigate, my account no longer exists. There were no funds in the account, but I regularly used it as a seemingly secure third party to pay for purchases through eBay, via my own debit card. Now I'm doubting the point of even having a PayPal account at all. It is supposed to be a safe and secure, yet has just proven to be neither. It is fortunate that I haven't lost any money, else I would be seeking recompense. I am furious that this could happen to honest, unsuspecting people.
Welcome to the Community!
I'm sorry to hear someone else managed to log into your PayPal account, change the email, and set up two-step verification. If your email was removed from the account, that's likely why you're unable to log into it. For assistance restoring your account, please contact Customer Support. You can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page for further assistance. Support is also available through Facebook private message or Twitter direct message.
I hope you can log into your account soon!
I had similar happen to me over and over again. I tried to pay for an ebay purchase and when I tried to log in to PayPal it said my password was not correct.
I couldn't change my password because it said my email was not correct. That was because a hacker changed my email, password, and phone number.
Pay Pal reassured my that my funds were safe and a few days later the hacker changed everything back and made a fake invoice steeling &248.60 USD.
The hacker has changed it a third time.
PayPal has lost control of their web site log in and can not keep your funds safe.
I will close this account as soon as my money is refunded by PayPal.
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