zeaqikstore SCAM SCAM

[Cuna]

zeaqikstore scam scam

[donnyzenos]

NEVER buy from china again.....lesson learned

[ReggieD2]

Just received my toothbrushes, was expecting 2 sets of wireless transmitter systems...

[kiilas]

Same problem like others here, ordered ice cube maker, got chep multitool. If paypal answered me after I escalated(i told that I not agree to return it) that I must return this cheap **bleep** for full return I got **bleep** and I wrote to somewhere Paypal's help desk and told them what I think all about it and want to speak to with real people not automated answering and after 10-12 hours been case closed and I got full refund and this cheap **bleep** is too mine.

[AndydeKing]

In early August 2020, I ordered a 'Yoga Inverted Stand' (US$17 + postage US$10 = US$27 total) from TRWW.SITE (advertised in Facebook), was given a tracking code, then the site disappeared. The tracking code (from TRWW.SITE) didn't work and few months later, I found that the company resurfaced as Zeaqikstore. When I contacted Zeaqikstore in November, they gave me a new tracking code, only to realize that a 'Skipping Rope' I received in early October was meant to the the Yoga Inverted Stand. On PayPal website, Zeaqikstore encourages unsatisfied customers to contact them direct by e-mail, rather than through PayPal.

I made a mistake by contacting them direct by e-mail rather than through PayPal. Zeaqikstore refused to send me another Inverted Yoga Stool; and instead offered me 2 choices for a refund: 1. send back them Skipping Rope with tracking for full refund (amount not specified), or 2. Keep the Skipping Rope, and they would give me a 40% (eventually Zeaqikstore increased it to 50%) refund.  It was a waste of time as Zeaqikstore would not commit on the amount of the refund being based on $17 or $27. They also played on my emotions by saying that they are a small company and would have incurred a loss on the transaction. In the end, I got fed up by stopping the e-mails, contact Zeaqikstore through PayPal instead, then eventually escalating the matter to PayPal investigations. 

Zeaqikstore told PayPal they would compensate me $11 but I disagree. I felt that the Skipping Rope would not be worth more than $1 retail, plus postage, wouldn't cost more than $10 to Zeaqikstore. I was willing to accept $17 as compensation, which PayPal reimbursed me.   

In hindsight, I should have asked for a higher amount of compensation, seeing that Zeaqikstore is doing this frequently, sending cheap incorrect items, and if forced to reimburse, Zeaqikstore is still making a profit. 

PayPal should really prevent Zeaqikstore from using its platform as it appears that this is happening regularly! Zeaqikstore's excuse is that incorrect items are sent because of the Shipper's fault, but after reading this forum, I have a suspicion that this is done deliberately. 

[VickiR27]

They got me too in July. I was never able to get my my money back. PayPal is a huge disappointment!!! They know this company is a scam and they would not help me😔

[grabbelbak]

I ordered a SSD (solid stat drive) a month I heard nothing en after a claim on Paypal I finaly received a tracking number en a month later I received a package mentioning that trackin number and the the package contained a worthless 1$ watch. SCAM SCAM SCAM !!!!! Shame on Paypal dealing with that kind of criminals !

[AndydeKing]

It looks like Zeaqikstore is deliberately sending cheap incorrect items to what was originally ordered. Zeaqikstore told me that it is the Shipper's fault, sending the incorrect item. If so, why is Zeaqikstore still using the same Shipper (when so many people have complained), and when we are asked to return product for investigation, it is to be sent back to the Shipper's address - meaning that Zeaqikstore and the Shipper may be the same person! 

If we want compensation (amount may not include shipping fees originally paid), Zeaqikstore will ask for the item to be returned with tracking, with postage paid for by the customer. Most of us would not bother to pay exorbitant postage fees to return the cheap items. If you choose not to send back the item, Zeaqikstore tend to offer a 40-50% reimbursement (amount may not include shipping fees originally paid).

Eventually when Zeaqikstore is forced by PayPal to reimburse for their mistake, they make a partial repayment on what was originally paid, thus still making a profit in the process as products incorrectly sent (including shipping) would at 'cost' be so minimal to Zeaqikstore. 

The address of the Shipper is <removed>

[kiilas]

My conversation with PayPal Assistant. Unfortunately I dont find my claim animore. In claim Paypal says me too that seller refunding 100% of item only when I sending it back with tracking and after that I answered to claim what I think all about, used not beautyful words. Then I thinked to try help center. After this conversation I got full refund with shipping cost.  Hi! I'm your PayPal Assistant. Just ask me a question and I'll try to find an answer.  If I can't then I'll transfer you to a customer support agent. 10:32 AM - PayPal Assistant I have problem with claim, I see that no any real people see this, only automated answers 10:33 AM I've found some useful articles in our Help Center. Check them out. Did this help fix the issue or answer question you had?  What's the difference between a dispute and a claim? What should I do if I have a problem with my PayPal purchase? How do I escalate a dispute to a claim? 10:33 AM - PayPal Assistant No, I need more help 10:34 AM I can transfer this conversation to an agent. Our reply may take a few hours. Once I transfer this conversation, you may close the window and return to it when you can. When we respond, we’ll notify you with a link to the Message Center where you can reply.  Would you like to chat with an agent instead? 10:34 AM - PayPal Assistant Yes 10:35 AM  Send us a detailed message below. If you know the transaction ID, date, and amount then please include those. An agent will get back to you during business hours, typically within a few hours. 10:35 AM - PayPal Assistant I want that any real people read this claim Case ID: PP-D-83498326 Im very dissapointed if right gets to seller This seller cheats peoples around the world, he knows that return this **bleep** cost lot of money and peoples who got cheated dont do it and he can leave money 10:38 AM Messages are worked in the order they’re received and we’ll send you a notification to your app, PayPal account, and email you when we reply. Thank you. This conversation has been closed.

[r_walinck]

Exactly the same as me almost to the day.

[Monkeynuts2]

I have the same issue ! To be honest I don't understand why PP allow this to continue, looking at the complaints.

I ordered a solid state HDD - instead I received a cheap watch, probably worth about 3 USD, if that. Additionally, it wasn't working - either to it not having a battery or just being a cruddy item! (and I had to pay Swedish import duties!)

Currently they are offering me a partial refund of 12 USD - less than 1/3 of what I paid.  They have, via a private message bypassing PP offered a 60% refund - providing I send back the item and pay postage!! Not responded to that just sticking to claiming via PP.

Clearly a scam. I'm not letting this one go...