removing a bank account i no longer have access or card too

[Angelmackey]

my account is frozen due to a bank account i no longer have any access to.  

[PayPal_Ayesha]

Hello @Angelmackey,

Thank you for your post and welcome to the PayPal Community Forum!

I am sorry to know that you can no longer use PayPal. It seems like the account is limited. Based on the information that you've shared, it is possible that PayPal might have placed limitations due to the unauth bank returns. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please reach out to our customer support team through the available options on our website so that our advisors can help you accordingly. 

I hope this helps.

Ayesha