can I resolve a refund case when my account is limited?

Temp20220902i
Contributor
Contributor

Hi, I just want to ask if how can I resolve a refund case when I have an account that was just recently changed to limited status? I now have negative amount but I can't add money which I think due to the limitations, is there a possible way to fund my account?
By the way, I already tried sending money from a not-limited account to my limited account but it's not pushing thru because it says that my account can't receive any money for now.


Thanks in advance for the help!

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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hey @Temp20220902i

 

Thank you for your post and welcome to the PayPal Community Forum! 

 

In order to help with this, you will need to contact our customer support team directly. To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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