refund my money

Temp20220429h
New Community Member

To whom it may concern

 

I bought 4 flashlights from a seller(£24.04) on ebay and at the same time asked him if he could send them to me at the appointed time, he was not sure and I

 

canceled it and he accepted but he did not return the money to me until now and When I called eBay, they said that the seller thought that I had paid

 

Through eBay and that I should call PayPal and ask you to get my money back.

dispute i[Removed. Phone #s not permitted]

best regard

Hamid [removed]

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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hey @Temp20220429h

 

Welcome to the PayPal Community! 

 

I am sorry to hear you are having issues with a purchase. If this purchase was made via PayPal, this should be reflected in the Activity section of your PayPal account. If you would like to open up a case for a transaction made via PayPal, see: https://www.paypal.com/smarthelp/article/faq1344. 

 

PayPal offers purchase protection for cases of unauthorized use, non-receipt, and items that are significantly not as described for 180 days on protected payments. Information on our Buyer Protection Policy can be found here: PayPal Buyer and Seller Protection | PayPal UK. I hope this helps. 

 

Rebecca 

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