overpaid account how do i cancel a payment that was double entered

Growy11
Contributor
Contributor

Made two Payments to Account Telstra for pri-paid phone need to cancel one.

 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Growy11 

 

You can report duplicate payment if and when both transactions are listed as “Completed” on the Activity page.

 

Click the duplicate transaction in the Activity page.

Click Report a problem link.

Select My PayPal account was charged more than once for the same transaction under Transaction errors category.


Kudos & Solved are greatly appreciated. 🙂
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