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Has anyone who has disputed no contact or shipping of material from Xi' an Orderplus Network Technology Co., recieved their product or a refund? They have a bogus email listed that does not work. I ordered 4 pairs of shoes a month ago and no contact saying order was recieved or going to ship. C'mon PayPal! Do your job here. ..
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Disputes & Chargebacks
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You do not get all the shipping costs refunded, IF and only if you have activated the 'return shipping on us' option then paypal will pay a 'contribution' up to a certain amount (varies per country) if you claim after the item has been refunded.
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I activated the return shipping after I opened the dispute, and they said they would cover up to 30 euro
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Thats fine then if it covers all your return postage but for a lot of others the cost of return (trackable to prove delivery) is more than what paypal contribute.
Also if you activate it after you have paid it does not always allow you to claim for transactions made before that activation.
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I have received the full cost of return shipping back, 22.50 euro, but I am still waiting for the goods to be refunded
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Open a dispute as per info already given in above post.
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Nunca llego el pedido, nunca hicieron el reembolso el caso se cerro y yo perdí el dinero no se como Paypal sigue autorizando sus pagos con esta empresa son un timo
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Total scam. I am very doubtful they have actual product to ship. Only thing you can expect from this online store is automatic purchase confirmation and with no shipment tracking detail. I emailed them to ask for shipment status few days after purchase, the did not respond. I noticed there are numbers of similar looking websites selling same batch of clothings with similar company details online. Then I starting checking reviews and validity of these websites, which I have found a library of bad references. I followed up with another email asking for respond from this company and stated that I am in plan to file dispute with Paypal. Of course I did not heard from them.
When I finally heard from this company, it is when a report was filed with Paypal and they interact with me via Palpal giving me some nonsense.
Worth zero trust at all.
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I purchased 2 pairs of boots a few days ago (seeing now that I probably will not get them) but besides that someone just tried to hack my account. So look out for that too.
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