Wrong dispute type, now can't raise the correct one?

[solsimba]

Funds were taken from me without authorisation (it said pay how much you want to, so I said £0.00 thinking it might let me have the download for free, and then it went through on Paypal and took £50 ish without at any point telling me the amount). I raised a dispute for bipelling amount, but it got closed as being the wrong dispute type. Having raised one dispute on that payment, I now can't raise another under the correct ty, but I also can't dispute the outcome. I really want to get my money back - I didn't authorise it. Any ideas? I feel like I got lost in the system a bit. Thanks in advance.

[solsimba]

Sorry, I made a typo. *dispute for incorrect billing amount, it should read.

[PayPal_JonK]

Hello @solsimba, 

Welcome! I'm sorry to hear a recent transaction didn't go quite as expected. If you need to change the reason for a closed dispute, I'd recommend reaching out to our Customer Support teams to assist you further. They can be reached by clicking "Contact" at the bottom of any PayPal page, as well as via Twitter direct message and Facebook instant message. 

Good luck with your case, 

 - Jon K