@Pam009
Go to the Resolution Center to resolve an account limitation.
If you have an account alert (bell icon) asking to verify your identity, clicking the alert that may take you where you need to be.
PayPal also requests to verify identity when you Accept money and you choose to Keep it in PayPal.
You can also contact customer service for assistance:
https://www.paypal.com/us/smarthelp/contact-us
Click “Message Us” or “Call Us” option on the bottom.
Or reach out to PayPal at Facebook or Twitter:
PayPal on Facebook
PayPal on Twitter
Kudos & Solved are greatly appreciated. 🙂
