Unauthorised Uber payment scam

[HeatherB147]

I have just discovered 3 payments taken in the last few months. I did not set up this payment agreement. The reply from PayPal resolution centre says “ We've completed our review of your unauthorised activity case and we've determined there was no unauthorised use.” That really worries me because my money is not protected on PayPal account. I am thinking to close my account totally.

[HoneylettTandun]

Indicates a required payment

[HeatherB147]

Shame on those people.

[PayPal_Bindu]

Hello @HeatherB147 and @HoneylettTandun,

Welcome to our community forum and thank you for your post!

I understand your concern about the unauthorized activity in your account. No need to worry! We offer full protection for confirmed unauthorized transactions. It's possible that these charges are associated with the billing agreement payment that you signed up with the merchant in the past.

You can check the steps on how to update and cancel the billing agreements in your PayPal account here. In this situation, your best option would be to reaching our team by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

I hope this information helps!

Bindu