UBA KILO GROUP

pegsaund
Contributor
Contributor

Om  May 20th I had an unauthorized payment from UBA ..called paypal with in seconds of it going on account and they would not even help me just change my password,,,Paypay has so many people this happening too...Why are not helping us get our money back!!! 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@pegsaund 

 

Check if you had a subscription set up and cancel it.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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kilo_help
Contributor
Contributor

Hi!

My name is Juste. Here in Kilo.Health I am a Community Manager, and I would like to help you with the issue that you faced. As we have multiple business units that run on our platform rather independently we will need to check this further.

In case your issue hasn’t been resolved yet would you be so kind to get in touch with us using the email of <removed> Our support team will do their best to check this together with you. 

All best, 
Juste from Kilo.Health. 

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