Transaction on hold

Mboloyi2627
Contributor
Contributor

I have waited for over a month for this payment from my client I still haven't received payment reflecting on my account, is it possible to reverse a payment d via PayPal if not how we can go about receiving the payment. I've also been told that I have to pay a fee of R1 500,00 which is a refundable fee.

My client forwarded documents to verify this claim of payment but hasn't reflected onto my PayPal account even my bank account, I'd like to inquire if this is legitimate and if so what is the step I can take to retrieve these funds. I will appreciate any assistance with this matter.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mboloyi2627 


You never pay any upfront fee as a seller.

Ignore scammers that send fake Paypal emails telling you that you need to pay an upfront fee to verify/upgrade/or any other reason to 'accept' a payment.

You would certainly never have to send funds via another payment processor/bitcoins/ or tokens/vouchers of any sort.

Any fee is auto deducted by Paypal at the same instant the remainder of the payment is credited to your Paypal account balance.

No funds in your balance = you have not yet been paid, even pending/held payments will still show in your Paypal account activity.


Advice is voluntary.
Kudos / Solution appreciated.
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