Text messages for 6-digit token, but not caused by me

[mattneub]

This morning I got three or four text messages in quick succession on my phone, giving me a six-digit PayPal token for two-factor authentication. But I wasn't using PayPal! So that indicates to me that someone got far enough into my account to trigger these messages.

I immediately changed my password and switched my 2FA to a dedicated 2FA app on my phone. Is there anything else I should do, and how do I alert PayPal to this possible breach of security?

[PayPal_RachelK · Accepted solution]

Hi @mattneub,

Welcome to the community and thank you for your post.

It sounds like you have completed all the necessary actions to secure your account. If you notice any unauthorized activity on your PayPal account, you can report it here.

I hope this helps!

- Rachel