Someone claiming transaction wasn't done by them
Daniellenw90
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Posted on
Jan-14-2023
09:57 AM
Someone paid me saying it's a gift now trying to say they didn't send it to get money back what can I do?
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kernowlass
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Jan-14-2023
10:00 AM
Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.
A buyer would not be able to open a Paypal dispute for non-receipt of item or item not as described as they would have no Paypal buyer protection.
However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.
Advice is voluntary.
Kudos / Solution appreciated.

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