Someone claiming transaction wasn't done by them

Daniellenw90
New Community Member
Someone paid me saying it's a gift now trying to say they didn't send it to get money back what can I do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Daniellenw90 

 

Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.


A buyer would not be able to open a Paypal dispute for non-receipt of item or item not as described as they would have no Paypal buyer protection.


However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.


Advice is voluntary.
Kudos / Solution appreciated.
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