Trying to reply to a claim, but always get error.
Jaakko2
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Posted on
Jan-09-2023
01:49 PM
Alrerady tried with different browsers, restarted everything etc.
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Disputes & Chargebacks
2 REPLIES 2
aleksimoe
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Jan-09-2023
11:40 PM

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Jan-14-2023
01:26 PM
Hello @Jaakko2 and @aleksimoe,
Welcome to the Community!
I understand you're having difficulty responding to a claim, and I'm sorry to hear that. In addition to changing browsers, I also recommend clearing your cache and cookies. You may also be able to respond using the PayPal Mobile App or another device. If you continue to receive an error after trying these different options, you can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page for further assistance.
I hope you were already able to respond, but if not, I hope this helps!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!

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