Scam https://acsmate.com/ . PayPal declined the claim

[darkover]

Scam https://acsmate.com/ .

The site looks like a legitimate vendor, but the end of the purchase doesn't list the items you buy and the payment is listed as DONATION. Then PayPal declined the claim when it is clearly a scam.

I'm really **bleep** because I thought using PayPal was a security for my transactions and I see it is not.

[kernowlass]

@darkover 

Paypal does provide buyer protection as long as you are not sending a 'gift' payment via the friends/family option OR donating funds.

You have a responsibility to do your bit to check websites you purchase from and do you really think you would get a guitar internationally shipped for under $100? That site screams scam. You only have to click on 'contact' to see they only give you a probably fake email address !!  

[sharpiemarker · Accepted solution]

@darkover 

Donations, crowdfunding are not covered by buyer protection. Scam sellers know this. You’ll have to contact/explain what happened to customer service with the url and report the seller for abuse of PayPal features and get another review of your claim..

https://www.paypal.com/es/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter

[darkover]

Called PayPal and talked to a very nice lady that addressed my  problem with lots of care and solved it,

I will be extra careful in the future of course considering I've been an idiot to trust that website and the offer.

Thanks all for the comments.

[rrm7284]

Same thing.  When purchasing Paypal said the funds wouldn't be released to the next day, I opened a case within minutes of placing the order once I realized it was a scam site....Told them it was a scam, don't release the funds....case closed with no explanation and funds released.   @#$% Paypal and their scam of customer support.   What is the point of holding back funds for a day if the customer can't pull it back if there is a problem.  If there is no customer protection to their service, they are a pointless service compared to bank/credit cards.  Never again.