Resolution Center Error Message
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I have been trying to select a specific payment in the Resolution Center, and after I select "Continue", it brings up a screen with a big red triangle and says "Let's try that again. Looks like something went wrong on our end. Let's try that again". Every time I submit a message to Paypal, they reply with the standard several-paragraph-long reply of how to submit a dispute. PAYPAL, IF YOU'RE READING THIS, SENDING THE SAME USELESS MESSAGE MULTIPLE TIMES DOESN'T HELP!!!!! The issue with the seller has been going on for many months and I don't want to time out of the 180-day limit because Paypal refuses to fix their website.
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Hi @mikey551,
I'm sorry to hear you're having trouble, are you having issues filing a dispute? If the phone is not an option for you, do you use Facebook or Twitter? A PM on Facebook or a DM on Twitter would be a way to get in touch with someone who can look into this for you.
I hope this helps!
MichelleW
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The same problem
I was try PM on Facebook - there is the bot, still answer "I don't understand your question" ((
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Feb 2021, still the same issue. I can't accept or decline a proposal.
Getting no response from support either.
After googling around, this is apparently an issue since 2017, has never been resolved and no one has posted a solution ever. What is going on? How is this possible with a service like PayPal?
Can someone please help me?
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Facing same issue, while accepting a partial refund offer from a seller,
please fix this ASAP
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Solution: CLEAR THE COOKIES
search on the web how to clear cookies on your browser.
That did the trick for me
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