Refund

[Temp20220825A]

Hi community, I have made a mistake in doing a transaction on PayPal and am now unable to contact the seller for a refund. I ordered a chair from a website and did the checkout (mistake on my part didn't check if it's a valid one or not and the website doesn't create an account or keep track of customer order history). The mail Id of the seller doesn't work to ask for a refund. Also, I tried contacting the customer service phone number for Adding a new dispute, and that doesn't seem to work and needs to be done through the website. I am unable to reopen a failed dispute claim on Paypal. Initially, I added to the category of an unauthorized transaction. But can I now add it to the Item not delivered category and ask PayPal to review it? 

[kernowlass]

@Temp20220825A 

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal and see if they will open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?