Received faulty item and seller want to fix it instead of canceling the transaction

[Reutcz]

Hi, 

I bought an electric device that cost 1000$, the item was received but started doing problems after a few weeks.

Seller tried to fix it 3 times and was unsuccessful. Now it is the fourth time I contact him and I want to cancel the transaction. 

The seller refuses to cancel and offers another "fix" or upgrade (which I don't want). 
I'm still under the buyer protection period (less than 6 months since the purches).

Is this case covered under the buyer protection? 

If so what type of dispute should I open? 

Thanks. 

[sharpiemarker · Accepted solution]

@Reutcz 

PayPal covers significantly not as described claims according to: 

https://www.paypal.com/il/webapps/mpp/ua/buyer-protection#covered-problems

If you paid by credit card, that could be an alternative option to get your money back.