Hi, I bought an electric device that cost 1000$, the item was received but started doing problems after a few weeks. Seller tried to fix it 3 times and was unsuccessful. Now it is the fourth time I contact him and I want to cancel the transaction. The seller refuses to cancel and offers another "fix" or upgrade (which I don't want). I'm still under the buyer protection period (less than 6 months since the purches). Is this case covered under the buyer protection? If so what type of dispute should I open? Thanks.
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