Re: How do I get a refund for purchase in may? Proof provided

Jhpower
New Community Member

Please help, good day, please, I was cheated. The gentleman was selling goods on Facebook. The communication took place via Massenger, I sent money of 255 euros and the gentleman disappeared and I can't write to his Facebook account either.Thanks

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Jhpower

Welcome to the PayPal Community! I'm sorry to hear a recent transaction hasn't gone quite as you had expected. If you have sent the payments as a Friends & Family transaction, unfortunately you would not be eligible for PayPal's Purchase Protection. If you have paid with a debit / credit card or bank, I would recommend reaching out to them to see what options may be available. 

 

Good luck, 

 

 - Jon K


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