Purchase protection on pre-order goods

[PuterPaul]

Hi !

I understand I have some protection purchasing goods, from say the company not delivering etc, but how long does the protection last, when does it start?

Let me explain.

I am wanting to purchase some snowboard bindings from OutdoorXL it seems to be a solid company, but it will be a pre-order as they are expected to be released by Nidecker in September. 

I have asked questions on shipping etc and I am in the UK and they will be shipped from the Netherlands.

If i pay for them now and they do not deliver September or something happens to the company, how do I stand getting my money back will I be covered by Paypal?

Or will Paypal they say it only covers from so many days from purchase date?

How do I stand with this please?

Thank you 

Paul 

[kernowlass]

@PuterPaul 

https://www.paypal.com/uk/webapps/mpp/ua/buyer-protection

[PuterPaul]

Thank you !

I've read that, not sure I get all of it!

As I see it, I should be covered ok as my purchase being 10/05/2022 i have got 6 months to dispute. (180 days)

They are planning to ship early September, so if their supplier delays I still have a few weeks within the 180 days to start a dispute and also give them a reasonable amount of time to get the stocks in.

Thank you 

Paul 

[kernowlass · Accepted solution]

@PuterPaul 

As long as you start the dispute within 180 days you should be covered (terms and conditions apply of course).

[Sandranothappy2]

PayPal gives you no protection. I just got message to update PayPal account for safety.. What a joke.. PayPal gave my money to unorthorised account… Said bad luck basically. Use your bank…