Pending dispute note, but no dispute?

HerMidnight
Contributor
Contributor
When I log into the website, on my main page, I have a new notice on the top of the screen: You have a pending dispute, resolve to keep your account in good standing" When I click on this it shows zero disputes. There is an old one from months ago that I started and when I click on this one, it is resolved and no more action is available for it. When I go through my transactions, nothing looks flagged or different or even pending. What do I do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@HerMidnight 

 

Contact customer services and see if they can remove it for you?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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