I was scammed by an online business www.tthme.com. When making payment through paypal, the sellers name apparently switched to a "friends and family" account which I didn't see or must have missed somehow. I ended up paying but never got a confirmation of order. I contacted PayPal and they said there the buyer protection doesn't apply, because it was a friend and family's account . Ok, I got that... I won't get my money back but what really upsets me is that PayPal doesn't do anything to prevent this in the future. It took me a long time to talk to the staff on the phone and explain her, that they should at least look into this and lock the recipients account. I was told they couldn't do anything - they don't have guidelines for dealing with that. She didn't let me speak to her supervisor either. She ended up putting me on hold for a while and then said that she had passed my request on but that I would not hear from them again. So I don't know whether she really passed it on or whether she just put me on hold while having a cup of coffee... In my opinion, PayPal is indirectly supporting fraud by providing a platform for scammers and not even caring about complaints that point to specific fraud cases. I would expect that from any reputable company. I no longer consider PayPal a reputable company.
Secondly PayPal did not even attempt to get the money back for me so I truly don’t even know why unless you work for PayPal you are even responding or commenting on anything that I post….I didn’t leave it open for discussion to anyone outside of PayPal so unless you work for them or are trying to give me info to help stay out of it
