PayPal put my Funds as a reserve for more than 180 days

TRMO
Contributor
Contributor

PayPal hold a large amount as a reserve on 9 September 2022 without mentioning releasing date. no timeline, no precise info.

Now 180 days passed and nothing happened. NOTHING happened. my funds are still on hold.

I asked the Support to release my Money, and they told me the case is under review. 

the review takes longer and the hold now reaches 185 days. 

imagine you wait 180 days, day after day and you think they will lift the hold, then Nothing happened. to be honest, I am so disappointed.

I hope they resolve this case and give us a clear timeline with releasing date. this will help us to keep growing. and feel safe as PayPal users. 

Any help Please, what can I do to make them release my money? 

it is normal to wait 180 days and have no release? 

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @TRMO,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that your funds have been held for 180 days. I know how important it is to have funds at the right time. Please be informed that our concerned team will notify when the funds will be released to use it. Since you have reached out to us and were told that the case is under review. I would request you wait until you get notified. I appreciate your patience in this matter. If you want to know more about the status of the review, you may reach out to our customer support tea through the available contact options on our website.
 

Good Luck,
Ayesha


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