Negative Balance help

[si_clay]

so recently my account got limited and then paypal ask me to upload some documents in order to restore access to the account, like ID card, address, and checking account from the bank but i still have one problem which is i need to resolve negative balance. The thing is my balance isnt at negative (currently at $0.01) and i dont see any case in the disputes menu so i'm not sure why paypal ask me to resolve negative balance. So is there someone who can enlighten me on this matter? coz i really need to use my paypal account back

[PayPal_Ayesha]

Hello @si_clay,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know about the negative balance on your limited account and handling with a limitation can be quite concerning. As you mentioned that there are no cases and have some balance on the account and still being prompted to resolve the negative balance, please reach out to our customer support team through the available contact options on our website so that our advisors can research and help you with the best accordingly.  Support is also available through Facebook private messages or Twitter direct messages.

Best Wishes,
Ayesha