I am a teacher at italki.com, someone hacked my account today and withdrew 1200 usd to his hyper paypal. I don't know how to stop this. the platform isn't responding today because it is Sunday and Paypal does not seem to have a number.
Welcome to the PayPal Community! I'm sorry to hear you've experienced unauthorized activity on your account. If you're still able to login to your account, I would recommend opening a dispute through our Resolution Center with the steps in this Help Center article: How do I report an unauthorized transaction or account activity?
Good luck with your case,
- Jon K
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I wish it was like this, but the story goes like this =
I am a teacher at italki , this platform issues payment to the teachers through paypal. I always withdraw my earnings to my personal paypal email but this time. someone hacked my iTalki account and changed the paypal email then withdrew to his, now it says payment pending. , PLEASE , I need to know if paypal can at least put his account on hold for fraud while I am solving this with my teaching platform.
@aminkajtih, Thank you for the clarifying information. Unfortunately, PayPal would normally not be able to take action on someone else's PayPal account when the unauthorized activity occurs outside of PayPal. In this case I recommend reaching out to iTalki to report the unauthorized activity.
Best wishes!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
