Merchant said payment is with PayPal

[Speed23]

I paid for a service and later opened a dispute but got it resolved. So, I closed the dispute. Merchant now says, he didn’t get the money. PayPal debited it from his account when I opened case. I have to wait before they send it back. So, how long does it take for PayPal to send money back to him? How do I speed up the whole process?

[Jonnybones]

Hi @Speed23 

Thank you for your post. I'm sorry to hear that you had issues with the payment and you have filed dispute on it then later closed as the seller agreed to your terms, now waiting for the funds to show up in his account. In order to get the details as what the funds will be back in his account he has to contact our support team via website or Facebook as they will be able to help with the exact time frame after check the details.

I will help you with the link to contact us via message/phone and get the details. 
Click here to contact us via message/phone.

 Scroll down the page and you will find the option to message us/call us at the bottom right side. 

Have a great rest of the day! -Jones.