Is this a scam?

sargefirstclass
Contributor
Contributor

Quality   performance limited corporation;

Has anyone had experience with these people? I have had an order in to them but not received?

Login to Me Too
59 REPLIES 59

kweekers
Contributor
Contributor

YES, run, run, run!!!

Login to Me Too

PippaBinski
Contributor
Contributor
After reading all the complaints people have made regarding this company since you posted this, I’m shocked PayPal hasn’t dropped this company from using their services. The amount of PayPal customers that have been scammed by them is staggering. It has caused me to lose faith in PayPal. I hope they will representing the consumer instead of the seller.
Login to Me Too

Doll007
Contributor
Contributor
I am a victim too... I bought the item but almost a month not yet receive, I'm so frustrated
Login to Me Too

PayPal_Tommy
Moderator
Moderator

@sargefirstclass,

 

We're sorry to hear that you didn't receive an item that you purchased. We know how concerning it can be when there is an issue with your PayPal account, and we are here to help. Please use this link to see the steps to file a dispute for an item not received: https://www.paypal.com/smarthelp/article/faq1344.

 

-Tommy

 

Login to Me Too

PayPal_Tommy
Moderator
Moderator

@Doll007,


Please follow the steps via this link as well to report this transaction https://www.paypal.com/smarthelp/article/faq1344

 

-Tommy

Login to Me Too

Shelly2022
New Community Member

Yes.  Don't touch them.  Purchased item for Christmas gift, cancelled mid Jan when it hadn't showed up.  Received confirmation  same day that they received my cancellation but then they tried to offer me a voucher for 50% of the value of the item as a refund - even though they never delivered.   I invoked consumer laws and demanded my refund for another 3 weeks - got round after round of "dumb response emails".   Blatant stalling tactics clearly,      then out of the blue,   I got this suddenly VERY lucid response from them to say - sorry - because the item has been shipped - we can no longer cancel your order.  yes the product arrived eve though I had cancelled the order over a month ago, and no - the product does not work.    But now I have to get the product "back to them"...... 🙄

I'm rolling my eyes because the package came from a suburb in my home town in Australia (25 km away) (very cheap to return), but they are insisting I "return" it  to USA for a 30 day refund in unused condition etc etc..    It's like a bad dream that won't end.  I know that once it is posted I'll still be fighting for my refund.    It's exhausting.   And I'm embarrassed I believed the reviews (which clearly they wrote) and didn't see it coming. 

Login to Me Too

JLMD
Contributor
Contributor
Don't be so hard on yourself! I and many others were also persuaded to buy their junk. Besides posting here, how else can we warn others before they make the same mistake?
Login to Me Too

CazInOz
Contributor
Contributor
I know how you feel.. it’s awful being scammed. I returned the products at my own expense - they received it and I never got a refund - so out of pocket and product(not that it worked anyway). The reviews were all fake 😞 I too received all the stalling emails - this company should not be allowed to operate here in Australia. Posting here seems too late to alert others ..? So sorry this happened to you too.
Login to Me Too

kweekers
Contributor
Contributor

If you purchased through PayPal have them fight it. PayPal did refund my $. I guess it's a live and learn situation. I did learn to check the dates reviews are given and if they are posted around the same day on many sites it's a big red flag! Good luck to every one.

Login to Me Too

Mylady22
Contributor
Contributor
I’ve just ordered an aircon cooler that goes around your neck plus a 3 year guarantee from these people totalling £54.94 …… but have received no receipt/email anything with and order number or proof that I’ve bought it… just the payments on my PayPal account! I then went to try to find their company online and saw all the bad reports about them. I’m obviously not going to get anything am I when I’ve not received even a receipt or anything from them….. what should I do ???
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.