Is this a scam?
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Quality performance limited corporation;
Has anyone had experience with these people? I have had an order in to them but not received?
- Labels:
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Buyer Protection
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Fraud & Phishing
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We're sorry to hear that you didn't receive an item that you purchased. We know how concerning it can be when there is an issue with your PayPal account, and we are here to help. Please use this link to see the steps to file a dispute for an item not received: https://www.paypal.com/smarthelp/article/faq1344.
-Tommy

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Please follow the steps via this link as well to report this transaction https://www.paypal.com/smarthelp/article/faq1344
-Tommy
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Yes. Don't touch them. Purchased item for Christmas gift, cancelled mid Jan when it hadn't showed up. Received confirmation same day that they received my cancellation but then they tried to offer me a voucher for 50% of the value of the item as a refund - even though they never delivered. I invoked consumer laws and demanded my refund for another 3 weeks - got round after round of "dumb response emails". Blatant stalling tactics clearly, then out of the blue, I got this suddenly VERY lucid response from them to say - sorry - because the item has been shipped - we can no longer cancel your order. yes the product arrived eve though I had cancelled the order over a month ago, and no - the product does not work. But now I have to get the product "back to them"...... 🙄
I'm rolling my eyes because the package came from a suburb in my home town in Australia (25 km away) (very cheap to return), but they are insisting I "return" it to USA for a 30 day refund in unused condition etc etc.. It's like a bad dream that won't end. I know that once it is posted I'll still be fighting for my refund. It's exhausting. And I'm embarrassed I believed the reviews (which clearly they wrote) and didn't see it coming.
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If you purchased through PayPal have them fight it. PayPal did refund my $. I guess it's a live and learn situation. I did learn to check the dates reviews are given and if they are posted around the same day on many sites it's a big red flag! Good luck to every one.
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