I keep getting unrequested security codes texted at all hours of the night...

televet
Contributor
Contributor

Subject pretty much sums it up.

Anyway to stop this?

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2 REPLIES 2

Jazzymal46
New Community Member

I keep getting unrequested security codes texted to me ,and they are coming from the Paypal text number.

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PayPal_JonK
Moderator
Moderator

Hello @televet, and @Jazzymal46

 

Welcome to the PayPal Community! I'm sorry to hear you've been receiving unrequested security codes recently. I can certainly understand how concerning this must be. It sounds like someone knows your email address is attached to a PayPal account. When security codes are sent, they're normally initiated by the forgot password process after someone inputs an email address. With that in mind, I'd recommend changing the primary email address on your account to something unique which you don't use on other platforms. You may also want to update your password and security questions while you're at it one more time just to be safe.

 

I hope that helps!

 

 - Jon K


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