I can’t withdraw the money from my account

[Gailtoo]

Good day My name is Gail [Removed] and I’m permanently blocked from doing business using PayPal. I was told to wait for 180days for the money of my account to be eligible for withdrawal. It’s now 200+ days but I still struggle to withdraw the funds on my account. I’ve reached out to PayPal several times both using emails and calls but still the problem persist. Every time I try to withdraw its gives me an error messages which says “ There's a problem Right now, we're not able to transfer the funds to your bank”. This error always comes even if I wait for a week but it still says the same thing. Can someone please help

[kernowlass]

@Gailtoo 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

To withdraw from a balance in your country scroll right down to nearly the bottom of the below link, and read the section titled ''If you have a Paypal account in South Africa''.
https://www.paypal.com/ie/smarthelp/article/how-do-i-withdraw-money-to-my-local-bank-account-faq1189

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.