How do I contact a seller? says item was delivered by USPS but it was not

[hzenrock]

Sellers contact site does no longer exists.  How do I contact the seller to start a dispute?

[dileepan]

Hi Hzenrock,

Greetings for the day!

It looks like you are unable to contact the seller from the seller's site. I recommend you to file a dispute, you can open a dispute within 180 days of the payment date. Here’s how:

1. Go to your Resolution Center and click Report a Problem.
2. Select the payment and click Continue.  
3. Select the reason for your dispute, such as:
   • I didn’t receive the item I purchased
   • The product or service is not as described
   • I have a billing issue

Please be inform the Resolution Center is only accessible on a web browser, not on the PayPal app.
You can’t open a dispute for payments sent as “Family and Friends.” You can send a personal payment to reimburse a friend for dinner or to collect money for a gift etc. The Purchase Protection program doesn’t apply to personal payments.

regards, 
Dileepan.