Friend was defrauded using a Friends and Family payment, any way to refund or chargeback?

[Temp20220729D]

So I have a friend, who's nowhere near as tech savvy as I am, who needs help trying to get back $55 from someone who defrauded her over Discord (the chat app). PayPal dispute center is of 0 help as they don't provide an option for fraud, and the contact us page does nothing as it doesn't provide options for disputes involving Friends & Family charges, plus, the call center is down for the night (it's  11:33 PM).

Are there any fast and reliable solutions, short of freezing her bank account, that she can pursue to settle this issue?

[kernowlass]

@Temp20220729D 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.