Fraud case

Nonduh_2020
Contributor
Contributor

Hi pay pal community I have a problem with my account fraudulent activities were done on my account sending and receiving of money to and from people I don't know, I don't use my account often emais were sent by PayPal saying they are doing an investigation and it resulted in my account being permanently closed please help what can I do to have my account activated again

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nonduh_2020 

 

Permanent limitations are rarely appealed and if paypal thinks your account poses a risk then they would limit it.

If you want to try and appeal then............

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Nonduh_2020
Contributor
Contributor
Thank you
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