Error when trying to Open Dispute

Jeffm44107
New Community Member

I have been repeatedly trying to open a dispute over the last week, but every time I do, I get this message:

 

We're sorry, it looks like something went wrong on our end.

Please try reporting the transaction again.

 

Anyone know what this is?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Jeffm44107

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some road-blocks opening a dispute. Have you tried clearing your browser's cache and history to see if that helps? If it doesn't, I would recommend reaching out to our Customer Support teams to report an issue with a transaction.

 

Good luck with your case!

 

 - Jon K


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