Don't agree with dispute case resolution

[mikelee33]

Hi, I bought a used item for 1200euro via Paypal and it arrived damaged. I opened a dispute case, Paypal asked for a repair quote from a 3rd which I provided. Then the seller agreed to make a full refund so I sent the package via UPS. 1-2 weeks later UPS got back to me with information that the seller is no longer in Sweden and did not provide a new address. I've attached that email to the dispute with additional infromation and couple days later Paypal closed it with the following comment: 

"The case was closed in the seller’s favor as the proof of return you provided was invalid." 

This makes no sense to me, since I provided UPS tracking number and email converstation with UPS. What should I do next? 

[PayPal_Bindu]

Hello @mikelee33 

Welcome to the Community Help Forum!

Sorry to hear about the issue with the item you've received. I understand your concern about the outcome of the dispute. You can request an appeal within 10 days of the case closure date. I recommend you to reach PayPal support team to request an appeal for the closed dispute. You can find the contact options to reach PayPal team here : How do I contact PayPal customer service

Hope this information helps,

Bindu