Dispute question, full refund vs partial

NamiFuji
Contributor
Contributor

I was promised a refund from a seller who has now been putting me off for more than a week. My trust in this person is shot. They are asking for me to lower the refund dispute amount by $6 claiming that is how much paypal takes out of their total received when i send over payement and that if i dipute the total they would be losing money. Is this true or are they trying to pocket some extra money?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@NamiFuji 


Paypal no longer returns the fee the seller is charged as part of any refund issued.
So you would get a full refund if that is what you agree to but the seller would still pay the fee.


Advice is voluntary.
Kudos / Solution appreciated.
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