Case closed in favour of buyer even though I have never sold anything or purchased anything

Milly240
New Community Member

My account was hacked and someone bought and sold using my account.

one transaction was credited back to me but three others were resolved in the buyers favour.
I have never purchased or sold anything on paypal and do not recognise the names.I’ve closed the link to my bank account but am still being asked to make funds available 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Milly240 

 

Contact customer services for assistance:

  1. https://www.paypal.com/au/smarthelp/contact-us     
  2. Click Password and account access.     
  3. Click Report unauthorized access or unknown charges.    
  4. Click Call Us after the “This information might help” box.

Or reach out to PayPal at Facebook or Twitter:    

https://www.facebook.com/PayPal    

Twitter: @AskPayPal    


Kudos & Solved are greatly appreciated. 🙂
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